Refund policy

📦 Damaged Item / Receive Policy

We take great care in packaging and delivering your orders. However, if you receive a damaged or defective item, please follow the steps below:

Customers are responsible for checking their order immediately upon receiving it.

If your item arrives damaged, you must contact us within the same day of delivery.

Please send us:

Any damage claims reported after 24 hours from delivery will not be accepted, and we will not be responsible for replacements or refunds.

Once your claim is reviewed and approved, we will arrange one of the following:

All resolutions will be processed according to our store policy.

We appreciate your understanding and cooperation.
Thank you for shopping with us 🤍